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[ Frequently Asked ]

Questions,
answered.

Everything clients ask us before working together — process, timelines, pricing, revisions, and more. Can't find your question? Send us a message on WhatsApp and we'll get back to you the same day.

[ Services & Scope ]

What we do.

What services does The Zone Media offer?

We offer two core services: video shoot (real estate, fashion, reels, music videos, weddings, corporate) and video editing (podcasts, reels, YouTube videos, music videos, VSLs, and more). Graphic Design and Web Development are launching soon. Everything is produced end-to-end by our in-house team of four.

Do you work on retainers or per-project?

Both. We offer monthly retainers for podcasters, YouTubers, and brands publishing on a consistent schedule — this gets you priority turnaround, better pricing, and a dedicated editor who learns your voice. We also take one-off projects for weddings, music videos, corporate films, and single campaigns.

Do you provide the shoot equipment or just editing?

Both. For video shoots, we bring our own kit — cameras, lighting, audio, gimbal, and drone if needed. For editing-only projects, you send us the footage and we handle everything from there. Many of our retainer clients record themselves and send us raw files; we ship them the finished platform-ready content.

Can you edit videos you didn't film?

Yes — most of our editing work is on footage clients or their teams captured. Send us raw files via Google Drive, WeTransfer, or Frame.io and we take it from there. As long as the audio and video are usable, we can shape it into finished content.

Do you edit both landscape and vertical formats?

Yes — we deliver in every format your platform needs. 16:9 landscape for YouTube and long-form, 9:16 vertical for Instagram Reels, YouTube Shorts, and TikTok, and 1:1 square for feed posts. Most retainer clients get all three from every recording session.

[ Process & Timing ]

How we work.

How long does video editing usually take?

First cuts for reels and short-form content are typically delivered within 1-2 business days. Podcasts and YouTube videos usually take 3-5 business days for the first cut. Full wedding films take 3-6 weeks depending on the coverage. Two rounds of revisions are included in every project.

How many revisions are included?

Two rounds of revisions are included in every project by default. The first round covers major changes — pacing, structure, music. The second round is for fine-tuning. Additional revision rounds are available at a flat per-round fee and clearly quoted before we begin any extra work.

Do you offer same-day or rush turnaround?

Yes, when the project allows. Rush turnaround is available for reels, short-form edits, and highlight clips — usually with a small rush fee that we quote upfront. For long-form content and wedding films, quality takes time and we generally advise against rushing.

Who will actually work on my project?

All four of us. We stay a small team on purpose. Shubham handles editing direction, Umesh shoots, Jay leads content and structure, and Shikha runs client relationships and delivery. There are no anonymous freelancers, no account managers — you talk directly to the people making your work.

How do we get started?

Send us a message on WhatsApp or email with a rough description of what you're looking to make. We reply the same day, usually within a few hours, and set up a short discovery call to understand the scope. From there, you get a quote and a clear timeline before any work begins.

[ Pricing & Payment ]

What it costs.

How much do your services cost?

Every project is scoped based on what your show, brand, or event actually needs — so we don't publish fixed prices. Pricing depends on format (short-form vs. long-form), volume (one-off vs. monthly retainer), and complexity (single-cam podcast vs. multi-cam wedding). Message us on WhatsApp or email and we'll give you a clear quote after a short discovery call.

Do you work with clients outside India?

Yes. For editing projects, location doesn't matter — we work with podcasters, YouTubers, and brands worldwide over Google Drive, Frame.io, and Zoom for reviews. For shoots, we travel when the project calls for it. Message us with your location and we'll figure it out.

[ Delivery & Rights ]

What you get.

What file formats do you deliver?

Standard delivery is MP4 (H.264) optimized for the target platform — YouTube, Instagram, TikTok, LinkedIn, or wherever the video is going. Files are shared via Google Drive or WeTransfer, and we keep backups of everything we ship.

Do you help with thumbnails and cover art?

Yes — for YouTube videos and podcasts on retainer, we design custom thumbnails and cover art as part of the workflow. Standalone graphic design services are launching soon as a separate offering.

Who owns the finished videos?

You do — completely. Every finished asset, and every raw file you provided, is yours. We don't add watermarks or gate anything. Once a project is delivered and paid for, everything transfers to you with no strings.

[ Working With Us ]

Who we work with.

Do you work with small businesses?

Yes — small businesses are exactly who we built The Zone Media for. We believe professional content shouldn't be a luxury reserved for the biggest brands. Whether you're a solo founder needing a product explainer, a local business launching your first ad, or a small team building a content strategy, we scope every project to fit your actual needs and budget. No inflated packages, no unnecessary add-ons.

Still have questions?

Send us a message. We reply the same day.